Healthcare Project Manager - Process Improvement & Experience

UMass Memorial Medical Center; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

UMass Memorial Health is seeking a Project Manager to oversee multiple initiatives aimed at improving patient care and operational performance. You will develop project timelines, analyze data, and collaborate with hospital leaders, providers, and staff to develop best practice recommendations.

The role emphasizes identifying best practices, managing vendors as needed, and delivering compelling reports and presentations to stakeholders.

Qualifications

• Bachelor’s degree in Business, Healthcare or related field is required.
• Driver’s license required to move between campuses.
• Five years related work experience in Business, Healthcare or related field.
• Three years of project management experience.
• Ability to multi-task, trace progress and quality of project plans, and manage ongoing work.
• Ability to work independently and as part of a team with strong communication.

Responsibilities

• Design hospital-wide or department improvement projects and initiatives.
• Manage projects to completion with defined teams, plans, timelines and deliverables.
• Establish and track project metrics and adjust activities for success.
• Escalate barriers to ensure timely progress and measurable outcomes.
• Create regular communications materials and reports for stakeholders.
• Develop and deliver presentations for department or hospital leadership.

Skills

Project management

Multi-tasking

Communication

Team collaboration

Adaptability

Organizational skills

MS Office proficiency

Education

Bachelor’s degree in Business, Healthcare or related field

Master’s degree in Business, Healthcare or related field

Tools

Microsoft Office

Access

Job description

UMass Memorial Health is seeking a Project Manager to oversee multiple initiatives aimed at improving patient care and operational performance. You will develop project timelines, analyze data, and collaborate with hospital leaders, providers, and staff to develop best practice recommendations.

The role emphasizes identifying best practices, managing vendors as needed, and delivering compelling reports and presentations to stakeholders.