Healthcare PreAccess Operations Manager

Huron Consulting Group Inc.; Hartford (CT); Sur place; USD 80 000 - 109 000; Plein temps

Résumé du poste

Huron Consulting Group Inc. is seeking a PreAccess Manager to lead preservice operations, overseeing front-end revenue cycle activities such as registration, insurance verification, and financial clearance.

This onsite role in Springfield, MA requires coordinating a multi-function PreAccess team and ensuring compliant, efficient workflows. You will drive process improvements, coach staff, and partner with Baystate Health and Huron leadership to meet performance goals and maintain patient

Qualifications

• 3 years of Patient Access experience in a healthcare setting.
• 1–2 years of progressive leadership experience in a supervisory or lead role.
• Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows.

Responsabilités

• Manage and coordinate PreAccess activities, ensuring timely and accurate registration, insurance verification, and financial clearance.
• Coordinate daily operational responsibilities with the PreAccess team to ensure efficient workflow and service delivery.
• Ensure compliance with organizational policies, regulatory requirements, and revenue cycle best practices.
• Monitor performance metrics, identify trends, and implement process improvements to enhance operational efficiency and reduce denials.
• Demonstrate a consistent standard of excellence, ensuring all team activities align with departmental and organizational expectations.
• Provide coaching, mentoring, and performance feedback to staff, fostering a culture of accountability and continuous improvement.
• Collaborate with Patient Access Managers, Baystate Health, and Huron leadership to resolve escalated operational and patient-related issues.
• Support staffing plans, schedule adherence, and resource allocation to ensure appropriate second-shift coverage.
• Assist in onboarding, training, and development of team members to build capability and support performance goals.
• Participate in departmental meetings and contribute to initiatives aligned with Huron and Baystate Health objectives.
• Provide support for Human Resource-related processes, including employee relations, performance management, and engagement.

Connaissances

Organizational skills

Analytical skills

Communication skills

Leadership

Problem-solving

Team collaboration

Formation

Bachelor's degree preferred

Equivalent healthcare operations leadership experience considered

Outils

Microsoft Office

Patient access systems

Description du poste

Huron Consulting Group Inc. is seeking a PreAccess Manager to lead preservice operations, overseeing front-end revenue cycle activities such as registration, insurance verification, and financial clearance.

This onsite role in Springfield, MA requires coordinating a multi-function PreAccess team and ensuring compliant, efficient workflows. You will drive process improvements, coach staff, and partner with Baystate Health and Huron leadership to meet performance goals and maintain patient