Patient Access Supervisor — Revenue Cycle Leader

3M HEALTHCARE; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Job summary

Huron is seeking a Patient Access Supervisor to lead second‑shift operations in the Revenue Cycle. The role focuses on supervising front‑end access activities, improving performance, and aligning staff with workload and budget goals.

The position emphasizes strong communication, coaching, and process improvement to ensure a patient‑first experience and staff engagement. Onsite work in Springfield, MA with comprehensive benefit plans.

Qualifications

• Minimum 5 years of Patient Access experience in a healthcare setting.
• 1-2 years of progressive leadership experience in a supervisory or lead role.
• Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows.
• Excellent communication, problem-solving, and organizational skills.
• Ability to lead in a fast-paced environment and manage competing priorities.
• Proficiency with patient access systems and Microsoft Office Suite.

Responsibilities

• Supervises employees in Patient Access services and oversees all day-to-day activities and processes ensuring performance standards are met.
• Strategically aligns staff to support workload while meeting budget requirements.
• Drive compliance with organizational policies, regulatory standards, and revenue cycle best practices.
• Monitor metric performance, identify trends, and implement process improvements to enhance operational efficiency.
• Builds strong relationships with partner departments across clinical and revenue cycle spaces.
• Responsible for driving positive patient and employee experience through engaged leadership and timely resolution of concerns.
• Provide coaching, mentoring, and performance feedback to staff, fostering a culture of accountability and excellence.
• Performs other duties as assigned.

Skills

Patient Access

Leadership

Communication

Problem-solving

Organizational skills

Revenue Cycle

Patient access systems

Tools

Microsoft Office Suite

Job description

Huron is seeking a Patient Access Supervisor to lead second‑shift operations in the Revenue Cycle. The role focuses on supervising front‑end access activities, improving performance, and aligning staff with workload and budget goals.

The position emphasizes strong communication, coaching, and process improvement to ensure a patient‑first experience and staff engagement. Onsite work in Springfield, MA with comprehensive benefit plans.