Healthcare Practice Operations Manager

METHODIST MANSFIELD MEDICAL CENTER; United States; On-site; USD 55,000 - 76,000; Full time

Job summary

Methodist Mansfield Medical Center is seeking an Office Manager to supervise the daily operations of the facility, partnering with physicians to ensure quality patient care and efficient workflows.

You will hire, train, and evaluate staff, manage personnel records, schedules, and budgets, ensure compliance with OSHA/CLIA, and implement office policies to maintain smooth operations and a positive patient experience.

Qualifications

• Associate's degree in health or business administration or at least 5 years' experience in a similar position within a physician’s office, hospital, clinic or other healthcare facility preferred.
• Affiliation with American Association of Professional Coders and completion of Professional Association Healthcare Office Manager training preferred
• Strong positive interpersonal skills; high degree of initiative, sense of organization and ability to identify and resolve problems.

Responsibilities

• Coordinates physician office operations in conjunction with the physicians and practice management administrator, hires, supervises and evaluates staff per policy.
• Orients and trains new staff.
• Maintains all personnel records for the facility in cooperation with Human Resources.
• Prepares work schedules and ensures adequate staff coverage, monitors time off requests and resolves workload distribution issues.
• Totals all employee hours for submission to Human Resources, in a timely and accurate manner.
• Facilitates communications to address operational issues on a timely basis.
• Conducts regular periodic staff meetings to inform staff of changes in policies, discuss areas of concern, and to provide necessary in-service training.
• Records results of meetings.
• Identifies areas of conflict to physicians and/or Administrator and suggests resolutions.
• Implements and monitors compliance with office policies and procedures.
• Ensures OSHA and/or CLIA environmental control plan is maintained in the office, trains employees on the standards.
• Ensures all equipment is maintained per appropriate regulations.
• Assesses outside service and equipment needs with involved staff and physician; makes recommendations to Administrator.
• Responsible for ensuring all necessary office and medical supplies are maintained at a level adequate for efficient operations.
• Maintains inventory maintenance procedures and ensures orders are prepared as appropriate.
• Reviews monthly supply expenditures against budget and reports to Administrator.
• In cooperation with the Administrator, implements financial policies and monitors cash collections to ensure adherence to policy.
• Maintains strict cash control.
• Regularly reviews Explanation of Benefits (EOB) comparing billed charges to reimbursement to monitor pricing/coding activity.
• Ensures patient’s insurance benefits are verified to determine of coverage meets the standards as stated in the organization policy.
• Establishes payment arrangement procedures, per facility policy, when required by patient financial circumstances.
• Other duties as assigned

Education

Associate's degree in health or business administration

Job description

Methodist Mansfield Medical Center is seeking an Office Manager to supervise the daily operations of the facility, partnering with physicians to ensure quality patient care and efficient workflows.

You will hire, train, and evaluate staff, manage personnel records, schedules, and budgets, ensure compliance with OSHA/CLIA, and implement office policies to maintain smooth operations and a positive patient experience.