Practice Operations Leader — Healthcare Management

Northwell Health; Massapequa (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Northwell Health is seeking an Operations Manager to supervise and coordinate staff and daily operations across clinical practice sites. The role supports finance, HR, information management, governance, patient care systems and quality management, with a focus on efficiency and patient experience.

The ideal candidate has an Associate's Degree and 4–6 years of relevant experience, including up to 2 years in a leadership capacity.

Qualifications

• Associate's Degree or equivalent education/experience.
• 4-6 years of relevant experience in healthcare.
• 0-2 years of leadership/management experience.
• Epic training or experience in OB/GYN is preferred.

Responsibilities

• Supervises and coordinates staff and daily operations of practice sites.
• Manages department budgeting and fiscal controls and oversees front-end operations.
• Hires, trains, disciplines and evaluates non-clinical staff; ensures staffing coverage.
• Oversees scheduling, payroll processing, insurance verification, and patient flow metrics.
• Monitors performance indicators (arrivals, no-shows, cancellations) and improves workflows.
• Ensures compliance with HIPAA, billing, coding and regulatory standards; supports quality initiatives.
• Maintains patient experience focus and facilitates communication among staff, physicians and hospital administration.

Skills

Leadership

Operations

Budgeting

HIPAA

Patient safety

Staff training

Education

Associate's Degree

Tools

Epic

Job description

Northwell Health is seeking an Operations Manager to supervise and coordinate staff and daily operations across clinical practice sites. The role supports finance, HR, information management, governance, patient care systems and quality management, with a focus on efficiency and patient experience.

The ideal candidate has an Associate's Degree and 4–6 years of relevant experience, including up to 2 years in a leadership capacity.