Healthcare Practice Operations Lead

1103 Team Member Services; United States; On-site; USD 26,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Brevard, NC is seeking a healthcare operations leader to oversee daily practice site operations and staff. You will coordinate staff, ensure compliance, and serve as liaison with patients, physicians, and payers to support quality patient care.

The role requires prior leadership in a healthcare setting, CPR/BLS certification, and experience with billing codes (ICD-10, CPT). This position is full-time at the Brevard facility with day shifts.

Qualifications

• Associate degree or equivalent preferred; High School Diploma or equivalent required.
• Knowledge of HIPAA and privacy rules.
• Basic medical terminology.
• CPR certification (BLS) required.
• Leadership experience in healthcare setting preferred.
• Experience coding ICD-10 and CPT billing preferred.
• Certified Healthcare Access Associate (CHAA) preferred.
• Certified Revenue Cycle Rep (CRCR) preferred.

Responsibilities

• Provide leadership and direction for the on-site medical practice site.
• Act as liaison between patients, government agencies, and third-party payers for on-site contact.
• Coordinate the daily operations of the medical practice site.
• Recruit, orient, counsel, and evaluate staff to ensure quality patient care.
• Maintain infection control standards and HIPAA/OSHA compliance.
• Resolve patient complaints and ensure accurate charges and collection of patient accounts.

Skills

English communication

Professional communication

HIPAA awareness

Customer service

Attention to detail

Team leadership

Education

Associate degree preferred

High School Diploma or GED required

Business/Finance/Supply Chain

Job description

AdventHealth in Brevard, NC is seeking a healthcare operations leader to oversee daily practice site operations and staff. You will coordinate staff, ensure compliance, and serve as liaison with patients, physicians, and payers to support quality patient care.

The role requires prior leadership in a healthcare setting, CPR/BLS certification, and experience with billing codes (ICD-10, CPT). This position is full-time at the Brevard facility with day shifts.