Healthcare Practice Manager - Patient-Focused FQHC Ops

New Horizon Family Health Services, Inc.; Greenville (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual leave

Sick leave

12 paid holidays + birthday

Bonuses after 1 year

Job summary

New Horizon Family Health Services, Inc. seeks an experienced office operations manager to coordinate primary medical care access and delivery at an assigned location.

The role focuses on staff supervision, scheduling, policies, and patient-centered administrative excellence to support a high-quality, accessible FQHC practice. The position requires collaboration with medical and administrative teams to meet regulatory requirements and ensure smooth day-to-day operations across the site, while

Qualifications

• Minimum Associate Degree in Business Administration, Health Care Administration or related field and at least three (3) years experience management in health care setting.
• Experience with electronic health records and healthcare scheduling systems.
• Strong organizational, communication, problem-solving, and leadership skills.
• Masters Degree in Health Administration, Public Health, Business or related field and 1 year experience (preferred)

Responsibilities

• Serve as liaison for NHFHS administrative headquarters and greet visitors.
• Respond to inquiries regarding policies; refer media calls to CEO or appropriate personnel.
• Address patient complaints and service concerns promptly and professionally.
• Supervise and evaluate assigned support staff; participate in hiring and onboarding.
• Coordinate provider and staff schedules with clinical leadership.
• Ensure office monthly reports are completed and forwarded by the 10th working day.
• Support referrals, care coordination, chronic disease management, and preventive care.
• Promote collaboration between clinical and administrative staff to optimize care delivery.

Skills

Organization

Communication

Problem-solving

Leadership

Education

Associate degree in Business Admin/Healthcare Admin

3+ years healthcare management experience

Masters degree (preferred)

Tools

Electronic Health Records

Healthcare scheduling systems

Job description

New Horizon Family Health Services, Inc. seeks an experienced office operations manager to coordinate primary medical care access and delivery at an assigned location.

The role focuses on staff supervision, scheduling, policies, and patient-centered administrative excellence to support a high-quality, accessible FQHC practice. The position requires collaboration with medical and administrative teams to meet regulatory requirements and ensure smooth day-to-day operations across the site, while