Healthcare Practice Manager: Patient Experience & Operations

Community Health Centers of Burlington; Winooski (VT); On-site; USD 73,000 - 94,000; Full time

Benefits offered by this job

Monthly health insurance stipend

Flexible Spending Account

Dental and Vision coverage

Life insurance and AD&D

401K via Vanguard

Job summary

The Community Health Centers is seeking a Practice Manager for the Winooski, VT clinic. This full-time role oversees daily administration, budgeting, staffing and patient flow to ensure efficient, high-quality care.

The manager leads staff development, enforces policies, and maintains EMR templates to support clinical operations. Experience in healthcare administration and at least three years of supervisory work is preferred, with strong MS Office skills and HIPAA/CMS compliance knowledge.

Qualifications

• Associate’s degree preferred in healthcare administration, management, business or related field.
• Three years’ supervisory experience preferred, preferably in healthcare.
• Comprehensive understanding of HIPAA and privacy law for healthcare professionals.
• Comprehensive understanding of CMS compliance and regulatory requirements for healthcare.

Responsibilities

• Oversee budgeting, staffing and patient schedules for the practice.
• Ensure adherence to CHCB policies and protocols by staff.
• Train staff on systems and CHCB processes including purchasing and timekeeping.
• Create and maintain provider templates in the electronic medical record (EMR).
• Lead staff meetings, provide agendas and minutes for COO leadership review.
• Prepare and present annual staff performance evaluations.
• Communicate site information clearly to CHCB leadership and staff.

Skills

MS Outlook

MS Word

MS Excel

Interpersonal skills

Communication

Education

Associate’s degree in healthcare administration

Supervisory experience (3 years)

HIPAA knowledge

CMS compliance knowledge

Tools

MS Outlook

MS Word

MS Excel

Job description

The Community Health Centers is seeking a Practice Manager for the Winooski, VT clinic. This full-time role oversees daily administration, budgeting, staffing and patient flow to ensure efficient, high-quality care.

The manager leads staff development, enforces policies, and maintains EMR templates to support clinical operations. Experience in healthcare administration and at least three years of supervisory work is preferred, with strong MS Office skills and HIPAA/CMS compliance knowledge.