Healthcare Practice Liaison

CHQ CHSI EMP LLC; Indianapolis (IN); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

Competitive wages and PTO plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

Personalized Health Partners, a medical practice associated with CommuniCare Health Services, is recruiting a Practice Liaison to educate consumers and institutions about services, generate leads, and manage stakeholder engagement in the Indianapolis market.

The PL will drive relationship and contract growth by identifying new referral sources, closing contracts, and developing sales strategies for the assigned territory while complying with state and federal regulations.

Qualifications

• 3+ years sales or related experience.
• Experience generating daily leads or referrals that convert to sales.
• Weekly check-ins on sales metrics.
• Experience presenting to diverse stakeholders (in person, conference calls, virtual).
• Ability to work some evenings / weekends when needed.
• Transportation to travel to client sites within territory.
• Proficient with Windows-based applications and lead management software.
• Bachelor's degree or equivalent work experience.
• 2+ years healthcare sales/marketing experience, preferably with seniors.
• Ability to communicate complex healthcare information to potential clients.
• Ability to manage multiple priorities and meet deadlines.
• Independent, responsible, and self-motivated work style.

Responsibilities

• Drive and achieve sales goals by leading or advancing the sales cycle.
• Develop a viable sales plan for the assigned territory.
• Identify new referrals and growth opportunities.
• Serve as a subject matter expert on services.
• Act as liaison for the medical practice in a designated territory through education opportunities.
• Develop forums to educate eligible consumers about services.
• Conduct presentations, sales activities and events per approved programs and regs.
• Plan and implement outreach strategies with clinical and sales teams.
• Travel to educate about services to promote business development.
• Manage reporting, funnel, and territory planning in CRM systems.
• Maintain knowledge of program changes and industry insights.
• Ensure compliance with state and federal regulations and policies.
• Engage new clients both facilities and individuals.
• Lead generation and lead management to achieve goals.
• Overcome sales objections.
• Facilitate sales and social events.
• Other duties as assigned.

Skills

Sales experience

Lead generation

Relationship management

Presentation skills

Evenings/weekends availability

Travel to client sites

Windows/lead management software

Healthcare sales

Education

Bachelor's degree or equivalent

Healthcare sales experience (2+ years)

Tools

Windows-based applications

Lead management software

Job description

Job Address: 8275 Allison Pointe Trail Suite 370 Indianapolis, IN 46250 Personalized Health Partners, a medical practice associated with CommuniCare Health Services, is currently recruiting for a Practice Liasion to expand our network in the Indianapolis, IN market.

Job Summary: The Practice Liaison (PL) is responsible for educating eligible consumers and institutions about the services available through the medical practice, generating leads and referrals; and managing engagement with stakeholders and organizations focused on services to a shared client base. The PL will drive and achieve relationship and contractual growth goals by managing business relationships for the product lines within an assigned territory consistent with state and federal regulations, identifying new referral sources, closing contracts, and developing sales strategies and plans to generate growth.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

• Work under the direction of the VP to drive and achieve sales goals by leading or advancing the sales cycle
• Contribute and create the development of a viable sales plan for the assigned territory
• Identify new referrals and additional growth opportunities
• Serve as a subject matter expert on services
• Serve as a liaison for the medical practice in a designated territory via (group) or individual education opportunities
• Develop new forums to educate eligible consumers about services
• Conduct presentations, sales activities and other informational events in accordance with current approved communication and marketing programs and state / federal regulations
• Participate in planning and implementation of outreach strategies and programs in conjunction with clinical, other product sales teams, and customer experience staff
• Travel throughout assigned territory to provide education about services to promote business development
• Execute basic administrative duties as defined by the VP, including detailed management of appropriate reporting / database systems, funnel management, customer information, territory planning, etc.
• Maintain a working knowledge of program changes and industry insights
• Ensure compliance and quality, adhering to all applicable state and federal regulatory requirements and policies and procedures
• Responsible for engaging new business and achieving goals through solid execution of the following: Lead Generation and lead management
• Overcoming sales objections
• Facilitating sales and social events
• Engaging new clients both facilities and individual clients
• Other duties as assigned

EDUCATION AND QUALIFICATION

• Required: 3+ years sales or related experience
• Preferred Experience generating daily leads or applications or referrals that result and convert to sales
• Accountable for weekly check ins on sales metrics
• Experience creating, facilitating, and presenting to a variety of stakeholders in - person, conference calls, virtual, etc.
• Ability to work some evenings / weekends when needed
• Transportation that will enable you to travel to client sites within a designated area
• Computer skills: Windows - based applications and lead management software
• Preferred Qualifications: Bachelor's degree, or equivalent work experience
• 2+ years successful sales and marketing experience in healthcare or health insurance, preferably with seniors
• Ability to communicate complex healthcare information to potential clients
• Ability to develop and manage relationships to reach business goals
• Ability to be compassionate while selling
• Function independently and responsibly with minimal need for supervision
• Ability to manage multiple priorities including visiting clients on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in order

JOB SKILLS

• Must have strong oral and written communication skills.
• Must be detail oriented with an ability to work well both independently and in a team setting.
• Strong time management skills required.
• Must be able to prioritize and adhere to competing deadlines.

BENEFITS

• As a CommuniCare employee you will enjoy competitive wages and PTO plans.
• We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers.
• We also offer 401(k) with employer match and Flexible Spending Accounts.

ABOUT US

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients and family members care for and about one another. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.