Healthcare Practice Liaison

CHQ CHSI EMP LLC; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

PTO plans

401(k) with employer match

Job summary

CommuniCare Health Services, working through Personalized Health Partners in the Cincinnati, OH market, is seeking a Practice Liaison to expand our network and educate eligible consumers and institutions about available services.

The Practice Liaison will drive relationship and contract growth by managing business relationships for product lines within the assigned territory, identifying new referral sources, and developing sales strategies to generate growth while adhering to state and federal

Qualifications

• Must have 3+ years sales or related experience.
• Preferred: Experience generating daily leads or referrals that convert to sales.
• Accountable for weekly check-ins on sales metrics.
• Experience presenting to stakeholders in-person, calls, or virtual meetings.
• Willingness to travel within the designated local territory.

Responsibilities

• Drive and achieve sales goals by leading or advancing the sales cycle.
• Develop a viable sales plan for the assigned territory.
• Identify new referrals and growth opportunities.
• Serve as a subject matter expert on services.
• Act as liaison for the medical practice in a designated territory via education opportunities.
• Develop forums to educate eligible consumers about services.
• Conduct presentations and events per approved marketing programs and regulations.
• Plan outreach strategies with clinical, product sales, and customer experience teams.
• Travel throughout territory to educate on services for business development.
• Manage reporting and territory planning in CRM systems.

Skills

Communication skills

Relationship-building

Sales experience

Education

Bachelor's degree or equivalent

Tools

Lead management software

Job description

Job Address

10123 Alliance Road, Suite 320 Blue Ash, OH 45242

Job Summary

Personalized Health Partners, a medical practice associated with CommuniCare Health Services, is currently recruiting for a Practice Liaison to expand our network in the Cincinnati, OH market. The Practice Liaison (PL) is responsible for educating eligible consumers and institutions about the services available through the medical practice, generating leads and referrals; and managing engagement with stakeholders and organizations focused on services to a shared client base. The PL will drive and achieve relationship and contractual growth goals by managing business relationships for the product lines within an assigned territory consistent with state and federal regulations, identifying new referral sources, closing contracts, and developing sales strategies and plans to generate growth.

Primary Responsibilities and Essential Functions

• Work under the direction of the VP to drive and achieve sales goals by leading or advancing the sales cycle.
• Contribute and create the development of a viable sales plan for the assigned territory.
• Identify new referrals and additional growth opportunities.
• Serve as a subject matter expert on services.
• Serve as a liaison for the medical practice in a designated territory via (group) or individual education opportunities.
• Develop new forums to educate eligible consumers about services.
• Conduct presentations, sales activities and other informational events in accordance with current approved communication and marketing programs and state / federal regulations.
• Participate in planning and implementation of outreach strategies and programs in conjunction with clinical, other product sales teams, and customer experience staff.
• Travel throughout assigned territory to provide education about services to promote business development.
• Execute basic administrative duties as defined by the VP, including detailed management of appropriate reporting / database systems, funnel management, customer information, territory planning, etc.
• Maintain a working knowledge of program changes and industry insights.
• Ensure compliance and quality, adhering to all applicable state and federal regulatory requirements and policies and procedures.
• Lead Generation and lead management.
• Overcoming sales objections.
• Facilitating sales and social events.
• Engaging new clients both facilities and individual clients.
• Other duties as assigned.

Education and Qualification

• Required: 3+ years sales or related experience.
• Preferred: Experience generating daily leads or applications or referrals that result and convert to sales.
• Accountable for weekly check ins on sales metrics.
• Experience creating, facilitating, and presenting to a variety of stakeholders in - person, conference calls, virtual, etc.
• Ability to work some evenings / weekends when needed.
• Transportation that will enable you to travel to client sites within a designated area.
• Computer skills: Windows - based applications and lead management software.
• Ability to travel throughout the designated local territory.

Preferred Qualifications

• Bachelor's degree, or equivalent work experience.
• 2+ years successful sales and marketing experience in healthcare or health insurance, preferably with seniors.
• Ability to communicate complex healthcare information to potential clients.
• Ability to develop and manage relationships to reach business goals.
• Ability to be compassionate while selling.
• Function independently and responsibly with minimal need for supervision.
• Ability to manage multiple priorities including visiting clients on a regular basis and following up on leads in a timely fashion.
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in order.

Job Skills

Must have strong oral and written communication skills. Must be detail oriented with an ability to work well both independently and in a team setting. Strong time management skills required. Must be able to prioritize and adhere to competing deadlines.

Benefits

• Competitive wages and PTO plans.
• Full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers.
• 401(k) with employer match.
• Flexible Spending Accounts.

About Us

A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients and family members care for and about one another. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.