Admissions Assistant

CommuniCare Health; Fayetteville (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages and PTO

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Family of Companies in Fayetteville, AR is seeking a Full Time Admissions Coordinator to manage admissions, complete required paperwork, and ensure bed availability for residents in our centers. This role emphasizes quality care and efficient coordination with families, social workers, and the care team.

The position requires at least 1 year in a long-term care setting, with supervisory experience and knowledge of Medicare/Medicaid programs.

Qualifications

• 1 year of professional experience in long-term care (preferred).
• Prior supervisory experience and training.
• Knowledge of Medicare/Medicaid requirements and long-term care laws and guidelines.
• Ability to make independent decisions when necessary.
• Ability to interact tactfully with residents, families, staff and external agencies.
• Must be able to plan, organize, develop and interpret programs and procedures.
• Willingness to adopt new methods and practices in nursing operations.
• Basic computer literacy.

Responsibilities

• Give tours of the center.
• Handle daily admission calls and follow up on inquiries.
• Follow up on referrals daily and monitor bed availability.
• Coordinate hospital/home visits and perform admissions processes.
• Notify staff of new admissions and participate in census procedures.
• Maintain waiting lists and ensure accurate documentation for reimbursement.
• Act as back up to the marketing director.

Skills

Experience in long-term care

Supervisory experience

Medicare/Medicaid knowledge

Independent decision making

People skills

Planning and organizing

Willingness to learn

Computer literacy

Job description

Job Address: 100 Hresan Boulevard Fayetteville, WV 25840

The CommuniCare Family of Companies, is currently recruiting for a Full Time Admissions Coordinator to join our team.

Purpose / Belief Statement

The position of Admissions Coordinator is responsible for the coordination of admissions into the center and for assuring that all required paperwork is completed prior to day of admission. While focusing on supervising the delivery of quality care, the position must also manage the resources within their control and assist others in managing resources.

Job Duties & Responsibilities

• Give tours of the center.
• Handle all daily admission calls to the center.
• Follow up on inquiries made after hours.
• Follow up on all referrals daily to check current status.
• Follow up on admissions concerns from residents, family, and staff.
• Complete referral tracking worksheets.
• Take pictures for possible admission.
• Maintain a waiting list.
• Review all fax referrals and send out to Review Team.
• Contact families and social workers when a bed becomes available.
• Send out bed availability sheets to referral sources.
• Coordinate hospital/home visits.
• Ascertain financial status (Private, Medicaid, Medicare).
• Meet the Director of Nursing to obtain approval for admission.
• Provide Executive Director with injuries that are rejected.
• If Medicaid – assure approval prior to admission.
• If Medicare – notify Review Team for approval (if applicable).
• If Worker’s Compensation or insurance claim – obtain approval prior to admission.
• Notify staff of new admissions via am census meeting and on communication forms.
• Perform all admissions processes.
• Perform all census procedures.
• Perform all discharge procedures.
• Maintain up-to-date knowledge of the financial aspects of nursing operations and provide accurate documentation of all services in order to assure accurate reimbursement from all payor sources.
• Manage the resources available in the role of admissions coordinator while ensuring that needed resources are available and that quality care is delivered to all residents.
• Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
• Promptly report any suspected resident abuse, neglect or misappropriation to the DON.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team members and enhance quality of care.
• Perform other related activities as assigned or requested.
• Act as back up to marketing director.

Qualifications, Knowledge/Skills & Abilities

• Minimum of 1 year of professional experience, preferably in a long term care environment.
• Prior supervisory experience and management training.
• Must be knowledgeable of Medicare and Medicaid requirements and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
• Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for providing quality care.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
• Must possess basic computer literacy skills.

Benefits

• As a CommuniCare employee you will enjoy competitive wages and PTO plans.
• We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers.
• We also offer 401(k) with employer match and Flexible Spending Accounts.

About Us

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.