Healthcare Practice Coordinator

South Shore Health System; Weymouth (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

The Dana-Farber Cancer Institute is seeking a Practice Coordinator to support administrative duties for the practice, including scheduling, patient interactions, and coordination with Access Management at the Longwood campus to process referrals and authorizations.

This role requires strong communication, multitasking, and experience with Epic scheduling systems, with a focus on patient comfort and efficient workflow in a hospital setting.

Qualifications

• Experience supporting administrative duties in a clinical setting.
• Ability to manage busy schedules and patient flow.
• Familiarity with Epic or similar EMR systems.

Responsibilities

• Provide administrative support to the practice and leadership.
• Greet patients, check-in/out, verify demographics and insurance.
• Coordinate complex scheduling across departments and services.
• Process referrals, authorizations, and financial counseling referrals.
• Maintain patient records and communications with HIM as needed.
• Ensure timely communication and patient comfort.

Skills

Customer service

Multi-tasking

Communication skills

Administrative support

Healthcare coordination

Epic experience

Education

Associate’s degree or equivalent

Tools

Epic EMR

Care coordination tools

Job description

The Dana-Farber Cancer Institute is seeking a Practice Coordinator to support administrative duties for the practice, including scheduling, patient interactions, and coordination with Access Management at the Longwood campus to process referrals and authorizations.

This role requires strong communication, multitasking, and experience with Epic scheduling systems, with a focus on patient comfort and efficient workflow in a hospital setting.