Practice Administrator

AdventHealth; Orlando (FL); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance Paid Time Off

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando seeks an experienced Operations Manager to lead day-to-day operations across assigned practices, ensuring efficiency and high-quality patient experience, while supporting physicians and staff.

You will monitor metrics, coach office leaders, oversee recruitment and training, manage budgets and financial performance, and lead cross-department projects, including IT and facilities, in a faith-based health system.

Qualifications

• Excellent interpersonal, oral, and written communication skills.
• Knowledge of medical technology and terminology.
• Experience in finance and accounting with oversight of a departmental budget.
• Data analysis and critical thinking.
• Exceptional organizational skills for multitasking and deadlines.
• Ability to develop positive working relationships across teams.
• Highly professional with strong customer service skills.
• Proficient in word processing, spreadsheets, databases, and accounting software.

Responsibilities

• Manages day-to-day operations and processes in assigned practices to ensure efficiency and effectiveness.
• Directly supports physicians by addressing needs, issues, and challenges in a timely manner.
• Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement.
• Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement.
• Supervises recruitment, selection, training, evaluation, discipline, and termination of staff.
• Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth.
• Communicates expectations and company strategy, process, and policy changes to all providers and staff.
• Assists with budget planning, reporting, and communication of new financial plans to providers and leaders.
• Supervises financial performance of practices and makes necessary adjustments.
• Manages projects such as construction, IT, and materials management, and oversees the physical plant.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication

Medical terminology

Budget oversight

Data analysis

Organizational skills

Customer service

Team collaboration

Problem solving

Education

Master's degree

Tools

Office software

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well‑being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 601 E Rollins St City: Orlando State: Florida Postal Code: 32803

Job Description:

• Manages day‑to‑day operations and processes in assigned practices to ensure efficiency and effectiveness.
• Directly supports physicians by addressing needs, issues, and challenges in a timely manner.
• Monitors practice metrics to meet organizational and practice goals, including patient experience and employee engagement.
• Provides guidance, coaching, and mentoring to office leaders and staff to achieve optimal engagement.
• Supervises recruitment, selection, training, evaluation, discipline, and termination of staff.
• Oversees overall results for practices, including employee engagement, physician engagement, patient experience, financial performance, and market growth.
• Communicates expectations and company strategy, process, and policy changes to all providers and staff.
• Assists with budget planning, reporting, and communication of new financial plans to providers and leaders.
• Supervises financial performance of practices and makes necessary adjustments.
• Manages projects such as construction, IT, and materials management, and oversees the physical plant.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Possesses excellent interpersonal, oral, and written communication skills [Required]
• Knowledge of medical technology and terminology [Required]
• Experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Data analysis and critical thinking [Required]
• Exceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop positive working relationships with members of multiple teams [Required]
• Highly professional with excellent customer service skills [Required]
• Skill in organizing work, making assignments, and achieving goals and objectives [Required]
• Skill in utilizing computer software to include word‑processing, spreadsheets, database, and general accounting [Required]

Education:

• Master's [Required]

Field of Study:

• N/A

Work Experience:

• 5+ of related experience [Preferred]

Additional Information:

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Master's Degree OR Bachelor's Degree AND 2+ years of healthcare leadership experience OR Associate's Degree AND 4+ years of healthcare leadership experience OR High School Grad or Equiv AND 6+ years of healthcare leadership experience.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$66,830.40 - $124,300.80

Background Screening Requirement (Florida Law):

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti‑discrimination laws, regulations and ordinances.

As a faith‑based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.