Healthcare Partnerships & Care Coordinator

Sleep Management, LLC dba Viemed; Little Rock (AR); Presencial; USD 40.000 - 56.000; Jornada completa

Descripción de la vacante

Sleep Management, LLC dba Viemed in Little Rock, Arkansas, is seeking an Associate Care Coordinator to support referrals, documentation, and service-related activities during standard business hours. The role emphasizes relationship building with physicians, hospitals, pulmonology practices, and referral sources, along with collaboration between clinical and sales teams to drive territory growth.

Strong communication, organizational skills, and willingness to travel within the assigned territory

Formación

• Bachelor's degree preferred.
• 1–3 years of healthcare sales, clinical, customer service, or relationship-management experience.
• Experience working with physicians, hospitals, case management, pulmonary practices, or post-acute care settings preferred.
• Strong communication and presentation skills.
• Valid driver's license and ability to travel throughout assigned territory.

Responsabilidades

• Works with office staff to ensure prompt and accurate processing of referrals, documentation, and service-related activities.
• Exhibits effective written and verbal communication skills and adheres to company policies and procedures.
• Supports assigned Territory Patient Care Coordinators and sales teams in executing territory growth strategies.
• Builds and maintains relationships with physicians, hospitals, pulmonary practices, case managers, and referral sources.
• Conducts routine visits to referral sources to strengthen partnerships and identify growth opportunities.
• Responsible for obtaining re-authorization documentation for on-going coverage of durable medical equipment.
• Delivers educational materials, company updates, and service information to referral partners.
• Coordinates communication and collaboration between clinical and sales teams.
• Assists with physician, hospital, case management, and referral source relationship development.
• Supports territory growth and business development initiatives.
• Maintains CRM records, referral activity tracking, and territory documentation.
• Assists with lead generation, sales pipeline support, and account management activities.
• Supports territory coverage during PTO, training, travel, and other business needs.
• Participates in territory business planning and growth initiatives.
• Other duties/projects as assigned.

Conocimientos

Relationship Building

Business Development

Customer Focus

Communication

Initiative

Collaboration

Presentation Skills

Strategic Thinking

Organizational Skills

CRM Management

Educación

Bachelor's degree preferred

Descripción del empleo

Sleep Management, LLC dba Viemed in Little Rock, Arkansas, is seeking an Associate Care Coordinator to support referrals, documentation, and service-related activities during standard business hours. The role emphasizes relationship building with physicians, hospitals, pulmonology practices, and referral sources, along with collaboration between clinical and sales teams to drive territory growth.

Strong communication, organizational skills, and willingness to travel within the assigned territory