Customer Service Rep I – 3-Month Contract

Mindlance, Inc.; Whitestown (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A national recruiting company is seeking a Customer Service Representative I in Whitestown, IN. The role focuses on performing outbound calls to notify members and doctors about prior authorization outcomes, documenting call logs, and monitoring requests via email. Candidates should have proficiency in typing, communication, and strong customer service skills. This is a contract position for 3 months with a schedule of M-F from 8:30 AM to 5:00 PM EST.

Qualifications

• Proven ability to perform outbound calls effectively.
• Skilled in documenting call logs using multiple systems.
• Ability to monitor requests and notifications via e-mail.

Responsibilities

• Perform outbound calls to notify the outcome of prior authorization.
• Document call logs and monitor outbound reporting for timeliness.
• Monitor requests via e-mail for outbound call notifications.

Skills

Proficiency in typing

Communication

Customer service

Job description

Customer Service Representative I // Whites town IN 46075

• Contract

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.


Business Customer Service Representative I

Location 4750 East 450 South, Whites town IN 46075, USA

Contract 3 Months

Work Schedule M-F 8:30AM - 5:00PM EST

Essential Functions

· Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates

· Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion

· Monitors requests via e-mail for outbound call notifications

· Requires proficiency in typing, communication, and customer service

· Additional duties as assigned

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590 .

Thanks & Regards,

ranadheerm@mindlance .com


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