Healthcare Ops Strategy & Process Improvement Lead

WelbeHealth; California City (CA); Vor Ort; USD 109.000 - 144.000; Vollzeit

Benefits dieser Stelle

Medical insurance

PTO and holidays

401K match

Base pay + bonus

Additional benefits

Zusammenfassung

WelbeHealth is seeking an Operations Support & Strategy Manager in California to own end-to-end enterprise operations improvements, driving simple, repeatable processes that raise care quality and team engagement.

You will develop training materials, SOPs, playbooks, and dashboards, lead cross-functional workgroups, and leverage data for strategic recommendations, with 20–25% travel and a Lean Six Sigma Black Belt preferred.

Qualifikationen

• Bachelor’s degree required.
• Lean Six Sigma Black Belt or related certification highly desired.
• Minimum of four years of project and process improvement experience in healthcare.
• Experience with Electronic Medical Records (EMR) platforms.
• Ability to lead teams and mentor junior members.
• Willingness to travel 20–25% and flexible schedule.
• Must reside in California.

Aufgaben

• Independently manage end-to-end enterprise operations improvement initiatives that yield simplified, repeatable, and scalable processes to improve care quality and drive team engagement.
• Create and conduct presentations on key indicators of clinical excellence, ensuring appropriate team members understand how to maintain and improve clinical excellence in a data-driven way.
• Develop training, job aids, SOPs, workflows, and other support materials related to operations improvement initiatives.
• Contribute to the development of operations playbooks, role specific handbooks, role specific checklists, and departmental guides.
• Proactively create and lead cross-functional work groups to drive complex initiatives across both shared functions and market operations.
• Utilize complex data to inform recommendations.

Kenntnisse

Project management

Process improvement

Healthcare operations

Data analysis

Presentation skills

Team leadership

Communication

Ausbildung

Bachelor’s degree

Lean Six Sigma Black Belt

Tools

Microsoft Office

EMR platforms

Jobbeschreibung

WelbeHealth is seeking an Operations Support & Strategy Manager in California to own end-to-end enterprise operations improvements, driving simple, repeatable processes that raise care quality and team engagement.

You will develop training materials, SOPs, playbooks, and dashboards, lead cross-functional workgroups, and leverage data for strategic recommendations, with 20–25% travel and a Lean Six Sigma Black Belt preferred.