Healthcare Ops Coordinator: Lead Clerical Flows & Training

Texas Tech University Health Sciences Center; Dalhart (TX); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

TTUHSC in Texas is seeking a dedicated Administrative Coordinator to support clinical operations. The role focuses on leading clerical workflows, training staff, and ensuring timely, accurate data and reporting to guide leaders.

You will coordinate travel, supplies, and compliance with ACA and audit requirements, while maintaining documentation and ensuring scheduling and patient-tracking processes run smoothly across departments.

Qualifications

• Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Responsibilities

• Lead and standardize clerical operations across facilities to support clinical workflows and access-to-care priorities.
• Train and supervise Patient Services Specialists to ensure competency in administrative and clinical processes; achieve 100% onboarding within 30 days.
• Ensure clerical workflows support scheduling, patient tracking, and care-team communication; process sick calls/referrals daily; follow scheduling protocols.
• Oversee data collection, validation, and reporting for leadership decision-making; ensure accuracy and on-time submissions; identify discrepancies within 24 hours; develop 2 improvements yearly.
• Coordinate supply management, travel processing, and communications; prevent shortages; process travel in 2 business days; maintain compliant documentation.
• Ensure regulatory and audit compliance; maintain internal/external audit readiness; resolve findings promptly.

Education

Bachelor's degree

Job description

TTUHSC in Texas is seeking a dedicated Administrative Coordinator to support clinical operations. The role focuses on leading clerical workflows, training staff, and ensuring timely, accurate data and reporting to guide leaders.

You will coordinate travel, supplies, and compliance with ACA and audit requirements, while maintaining documentation and ensuring scheduling and patient-tracking processes run smoothly across departments.