Healthcare Operations Strategy Lead

WelbeHealth, LLC.; San Francisco (CA); Presencial; USD 109.000 - 144.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

PTO + holidays + sick days

401(k) with match

Base salary plus bonus

Descripción de la vacante

WelbeHealth in California seeks an Operations Support & Strategy Manager to lead end-to-end enterprise operations improvements, drive cross-functional initiatives, and build scalable processes that enhance care delivery. This role requires hands-on leadership across markets, data-driven decision making, and translating complex challenges into clear playbooks.

You will develop training materials, SOPs, and workflows, present KPIs to leadership, and mentor junior staff while traveling 20–25%.

Formación

• Must be located in California (Southern California preferred).
• Travel 20-25% based on projects.
• Willing to work evenings, nights, weekends, and overtime.
• Bachelor’s degree required.
• Lean Six Sigma Black Belt certification or related methodologies desired.
• Minimum of four years in project and process improvement in healthcare; PACE experience preferred.
• Experience managing enterprise operations initiatives with minimal direction.
• Hands-on facilitator with experience guiding junior team members.
• Experience leading teams with direct reports.
• Microsoft Office competency.
• Experience with Electronic Medical Records platforms.
• Strong analytical thinking, and verbal/written communication and presentation skills.

Responsabilidades

• Independently manage end-to-end enterprise operations improvement initiatives to yield simplified, repeatable, scalable processes.
• Create and conduct presentations on indicators of clinical excellence for cross-functional teams.
• Develop training materials, SOPs, workflows, and other support resources.
• Contribute to operations playbooks, handbooks, checklists, and department guides.
• Lead cross-functional work groups to drive complex initiatives across functions and markets.
• Utilize complex data to inform recommendations.

Conocimientos

Lean Six Sigma

Data analysis

Presentation skills

Verbal & written communication

Microsoft Office

EMR platforms

Team leadership

Educación

Bachelor’s degree

Lean Six Sigma Black Belt certification

Herramientas

EMR platforms

Microsoft Office

Descripción del empleo

WelbeHealth in California seeks an Operations Support & Strategy Manager to lead end-to-end enterprise operations improvements, drive cross-functional initiatives, and build scalable processes that enhance care delivery. This role requires hands-on leadership across markets, data-driven decision making, and translating complex challenges into clear playbooks.

You will develop training materials, SOPs, and workflows, present KPIs to leadership, and mentor junior staff while traveling 20–25%.