Healthcare Operations Specialist: Process & Patient Care

AdaptHealth; Sherman (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Stock purchase plan

Parental leave

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. This role emphasizes process improvements and cross-functional collaboration to enhance care quality.

You will navigate EMR systems, verify insurance, and help optimize workflows while maintaining HIPAA and compliance standards. This position offers full-time hours and opportunities for growth within a national home medical equipment provider.

Qualifications

• One (1) year of relatable work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Attention to detail

Multi-tasking

Communication skills

Healthcare admin

Education

High School Diploma

Associate degree in Healthcare Admin

Tools

Microsoft Office

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across regional operations. This role emphasizes process improvements and cross-functional collaboration to enhance care quality.

You will navigate EMR systems, verify insurance, and help optimize workflows while maintaining HIPAA and compliance standards. This position offers full-time hours and opportunities for growth within a national home medical equipment provider.