Healthcare Operations Specialist: Improve Patient Care

Adapt-Health-LLC; Columbia (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Parental leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA options

Telemedicine access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role involves improving workflows, verifying insurance, and entering data in EMR systems across our service footprint.

The ideal candidate has at least one year of related experience, a high school diploma or higher, and strong communication and problem-solving skills to navigate complex payer guidelines and cross-functional teams.

Qualifications

• One year of relatable work experience required.
• Education: High School Diploma or higher; related degrees preferred.
• Experience in healthcare administration or similar environment is a plus.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Enter, track, and validate patient and authorization data in EMR systems.
• Analyze workflows, identify errors, and implement efficiency improvements.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Communication

Analytical thinking

Problem solving

Multi-tasking

Independent work

Computer skills

Education

High School Diploma

Associate’s degree

Healthcare Administration

Business Administration

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. The role involves improving workflows, verifying insurance, and entering data in EMR systems across our service footprint.

The ideal candidate has at least one year of related experience, a high school diploma or higher, and strong communication and problem-solving skills to navigate complex payer guidelines and cross-functional teams.