Healthcare Operations Specialist: Elevate Care & Efficiency

AdaptHealth; Gainesville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

FSAs/HSAs

Teledoc access

Job summary

AdaptHealth in Gainesville, FL is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, documentation accuracy, and cross-functional collaboration to improve outcomes.

You will work with regional teams, manage insurance verifications and authorizations, and navigate EMR systems to ensure compliant, timely data entry and reporting. A background in healthcare operations is preferred.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma or Associate’s degree in a relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
• Experience in management, administrative, clerical, insurance, billing, claims, call center, or customer service preferred but not required.
• Experience within a healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication skills including analytical, problem-solving and decision-making abilities with attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.

Skills

Verbal and written communication

Multi-tasking

Analytical thinking

Attention to detail

Problem solving

Independent work

Microsoft Office

EMR systems

Education

High School Diploma

Associate’s degree

Healthcare Administration

Business Administration

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth in Gainesville, FL is seeking an Operations Specialist to support patient care and drive operational excellence. The role focuses on workflow improvement, documentation accuracy, and cross-functional collaboration to improve outcomes.

You will work with regional teams, manage insurance verifications and authorizations, and navigate EMR systems to ensure compliant, timely data entry and reporting. A background in healthcare operations is preferred.