Healthcare Operations Specialist: Care & Process Improvement

AdaptHealth LLC; Murrieta (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Flexible Spending Accounts

Teledoc access

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on workflow improvements, data entry, and ensuring compliance across payer guidelines and HIPAA standards.

Ideal candidates will have a High School Diploma or Associate’s degree and at least 1 year of related experience. A valid driver’s license and strong communication skills are required for success in this on-site position in California.

Qualifications

• Excellent verbal and written communication skills with attention to detail.
• Ability to multi-task in a fast paced environment.
• Comfort learning new technologies and navigating multiple systems.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Deliver, set up, and educate patients on home medical equipment as needed.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Communication

Multi-tasking

Independent work

Tech-savvy

Education

High School Diploma

Associate’s degree in Healthcare Admin / Business Admin or related

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence. This role focuses on workflow improvements, data entry, and ensuring compliance across payer guidelines and HIPAA standards.

Ideal candidates will have a High School Diploma or Associate’s degree and at least 1 year of related experience. A valid driver’s license and strong communication skills are required for success in this on-site position in California.