Healthcare Operations Specialist

AdaptHealth, LLC; White Hall (AR); On-site; USD 38,000 - 58,000; Full time

Job summary

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our regional operations. The role focuses on workflow improvements, documentation accuracy, and ensuring compliance while collaborating with cross-functional teams to meet performance metrics.

The ideal candidate has at least one year of relevant experience, a related degree or diploma, and strong communication skills.

Qualifications

• One year of relatable work experience.
• High School Diploma or Associate’s degree in Healthcare Administration, Business Administration, or related field.
• Experience in management, administrative, clerical, insurance, billing, call center, or customer service preferred but not required.
• Experience in healthcare organization, pharmacy, HME, medical supply, or Medicare-certified environment is a plus but not required.
• Excellent verbal and written communication skills with analytical, problem-solving and attention to detail.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review insurance verifications, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.
• Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards.

Skills

Verbal communication

Written communication

Analytical skills

Multi-tasking

Microsoft Office

Education

High School Diploma

Associate’s degree in Healthcare Administration or related field

Tools

EMR systems

Job description

AdaptHealth is seeking an Operations Specialist to support patient care and drive operational excellence across our regional operations. The role focuses on workflow improvements, documentation accuracy, and ensuring compliance while collaborating with cross-functional teams to meet performance metrics.

The ideal candidate has at least one year of relevant experience, a related degree or diploma, and strong communication skills.