Patient Care Operations Specialist

AdaptHealth; Lafayette (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

PTO and holidays

Job summary

AdaptHealth is seeking an Operations Specialist who supports patient care and drives operational excellence. The role conducts workflow improvements, insurance verifications, and data entry across EMR systems, ensuring accuracy and regulatory compliance.

You will collaborate with cross-functional teams, contribute to process optimization, and help train staff while maintaining high standards of service and patient safety.

Qualifications

• 1 year of relatable work experience required.
• High School Diploma or Associate’s degree in a related field preferred.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Support patient care and operational excellence across regional operations.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter and track patient and authorization data.
• Analyze workflows to identify errors and implement efficiency improvements.
• Collaborate with teams to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Customer service

Healthcare administration

Communication skills

Multi-tasking

Education

High School Diploma

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth is seeking an Operations Specialist who supports patient care and drives operational excellence. The role conducts workflow improvements, insurance verifications, and data entry across EMR systems, ensuring accuracy and regulatory compliance.

You will collaborate with cross-functional teams, contribute to process optimization, and help train staff while maintaining high standards of service and patient safety.