Healthcare Operations & Scheduling Manager

BrightStar Care - Anchorage; Bloomingdale (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Roth IRA

Health insurance benefits

Weekly pay with direct deposit

Paid orientation & training

Employee referral bonus

Job summary

BrightStar Care in Bloomingdale, IL is seeking a healthcare administration professional with strong scheduling and client relations skills. The role involves managing customer care procedures, coordinating staff coverage, and supporting billing and intake processes.

Typical schedule is Monday–Friday, 40 hours per week, with on-call responsibilities as needed. BrightStar offers competitive pay and benefits, including health insurance and paid time off.

Qualifications

• Minimum 2 years in healthcare customer care or scheduling management.
• Bachelor’s degree preferred; strong organizational skills required.
• Proficient with Microsoft Office applications and office procedures.
• Valid driver’s license and vehicle with insurance is required.

Responsibilities

• Manage customer care procedures and serve as the point of contact for client relations.
• Coordinate scheduling and care coverage using available tools; minimize non-billed overtime.
• Handle billing and coding management tasks.
• Assist with intake of new clients and promote BrightStar services.
• Support organization goals and performance improvement activities.
• Administer agency policies and supervise field personnel as directed.
• Provide data for statistics, reports, and records; ensure compliant medical records.
• Maintain compliance with local, state, and federal laws; answer phones in on-call rotations.
• Other duties as assigned.

Skills

Customer care/scheduling management

College degree

Microsoft Office proficiency

Organization & time management

Driver's license & vehicle insurance

Education

Bachelor’s degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

BrightStar Care in Bloomingdale, IL is seeking a healthcare administration professional with strong scheduling and client relations skills. The role involves managing customer care procedures, coordinating staff coverage, and supporting billing and intake processes.

Typical schedule is Monday–Friday, 40 hours per week, with on-call responsibilities as needed. BrightStar offers competitive pay and benefits, including health insurance and paid time off.