Healthcare Operations & Patient Access Coordinator

Memorial Hermann Health System; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Memorial Hermann Health System is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations and mentoring staff. You will ensure accurate registration, monitor reports for data integrity, and handle escalated issues while coordinating staff training and education.

The role follows a Monday–Friday schedule, 7:30a–4:00p, and emphasizes protecting financial integrity, improving processes, and ensuring safe, efficient patient care across departments.

Qualifications

• High School diploma or GED required.
• Experience in a hospital or medical business office preferred.
• Ability to multi-task and maintain accuracy.

Responsibilities

• Completes quality review and monitors for process improvement opportunities.
• Calculates percentage of error for key elements and reports to management.
• Participates in department education and staff training.
• Maintains knowledge of processes and systems via update meetings and training.
• Gathers information and prepares operations reports; corrects errors to ensure accurate billing.
• Supports department-wide HR processes including coaching and mentoring staff.

Education

High School diploma or GED

Tools

Typing

Multi-tasking

Leadership

Job description

Memorial Hermann Health System is seeking a Quality Improvement Coordinator to assist management in overseeing departmental operations and mentoring staff. You will ensure accurate registration, monitor reports for data integrity, and handle escalated issues while coordinating staff training and education.

The role follows a Monday–Friday schedule, 7:30a–4:00p, and emphasizes protecting financial integrity, improving processes, and ensuring safe, efficient patient care across departments.