Healthcare Unit Operations Coordinator

Memorial Hermann Health System; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Memorial Hermann Health System in Houston is seeking an experienced administrative professional to support a patient care unit with non-clinical services. This role emphasizes efficiency, accuracy, and exceptional service for patients, physicians, and staff.

You will oversee scheduling, inventory, patient charge processing, and documentation, ensuring compliant records and smooth unit operations. A strong customer service orientation and clear communication are essential in this environment.

Qualifications

• Require Associate's degree in Business or related field or equivalent experience.
• Minimum 3 years in administrative functions with strong customer service.
• Ability to communicate clearly with hospital staff and patients.
• Working knowledge of medical terminology and office equipment.
• Strong organizational and data collection skills.

Responsibilities

• Coordinates and maintains non-clinical and ancillary services on assigned patient care unit.
• Manages inventory of office supplies and requisitions as needed.
• Receives physicians and visitors to create an environment of service.
• Ensures patient flow by admitting/transferring/discharging within the system.
• Maintains accurate patient records and charges, and analyzes operational data.
• Supports preceptor role and professional development.

Skills

Administrative experience

Customer service

Financial management

Supply management

Hospital patient care exposure

Education

Associate's degree in Business

Job description

Memorial Hermann Health System in Houston is seeking an experienced administrative professional to support a patient care unit with non-clinical services. This role emphasizes efficiency, accuracy, and exceptional service for patients, physicians, and staff.

You will oversee scheduling, inventory, patient charge processing, and documentation, ensuring compliant records and smooth unit operations. A strong customer service orientation and clear communication are essential in this environment.