Healthcare Operations Manager - ROI Scheduling

RiseMe; Lexington (KY); On-site; USD 69,000 - 94,000; Full time

Job summary

MRO is seeking a Manager to oversee daily scheduling of ROI Specialists (8-20+). The role ensures facility coverage and acts as the liaison between MRO and client management to ensure compliance with clinic policies and federal/state regulations.

The candidate should have at least 1 year of supervisory experience in acute care, strong Microsoft Office skills, and travel up to 50% ( Lexington, KY and Chattanooga, TN ). The position offers competitive compensation within the posted pay range.

Qualifications

• High School Diploma/GED required.
• 1 year supervisory/management experience in acute care setting.
• HIPAA privacy standards knowledge required.
• Proficiency in Microsoft Office Applications required.
• Ability to travel 50%.

Responsibilities

• Manages workflow among on-site employees to ensure maximum productivity and quality standards are met.
• Adjusts work assignments to cover peak periods, leave and vacancies at staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
• Performs Quality Assurance monitoring of work performance for ROI Specialists.
• Conducts productivity and work performance reviews for ROI Specialists in accordance with policies and Federal/State law.
• Monitors performance and provides feedback and evaluations for ROI Specialists; approves PTO and schedules.
• Promotes professional, courteous service to patients, staff and clients.

Skills

Leadership

Supervisory experience

HIPAA knowledge

Microsoft Office

Education

High School Diploma/GED

Bachelor’s or Associate degree in Health Information Management/Business Administration

Tools

Microsoft Office

Job description

MRO is seeking a Manager to oversee daily scheduling of ROI Specialists (8-20+). The role ensures facility coverage and acts as the liaison between MRO and client management to ensure compliance with clinic policies and federal/state regulations.

The candidate should have at least 1 year of supervisory experience in acute care, strong Microsoft Office skills, and travel up to 50% ( Lexington, KY and Chattanooga, TN ). The position offers competitive compensation within the posted pay range.