Healthcare Operations Manager: Patient Experience & Growth

Premier Health Partners; Centerville (OH); On-site; USD 90,000 - 115,000; Full time

Job summary

Premier Orthopedics - Centerville is seeking a Manager of Operations to oversee day-to-day practice operations, drive patient-centered care, and align activities with organizational goals. This role partners with leadership and supports provider relations to ensure service excellence.

You will lead staffing, scheduling, and performance improvement, promote accountability, and pursue growth initiatives across the center.

Qualifications

• Associate degree required in Business, Healthcare, or related field.
• 1–3 years of job-related experience in healthcare administration or clinic operations.
• Active RN licensure preferred.
• Strong leadership and communication skills with ability to manage multiple priorities.

Responsibilities

• Oversee day-to-day operations of the practice to ensure patient care and operational excellence.
• Support provider relations and align initiatives with organizational goals.
• Drive strategic growth opportunities and oversee business development efforts.
• Lead, engage caregivers, and monitor performance metrics.
• Promote accountability, continuous improvement, and compliance with policies.

Skills

Leadership

Communication

Problem solving

Staffing & scheduling

Patient experience

Policy compliance

Operational improvement

Relationship management

Healthcare regulations

HIPAA compliance

Education

Associate degree

Healthcare experience

Tools

EMR systems

Scheduling systems

MS Office

Healthcare tech platforms

Job description

Premier Orthopedics - Centerville is seeking a Manager of Operations to oversee day-to-day practice operations, drive patient-centered care, and align activities with organizational goals. This role partners with leadership and supports provider relations to ensure service excellence.

You will lead staffing, scheduling, and performance improvement, promote accountability, and pursue growth initiatives across the center.