Healthcare Operations Manager – EVS & Housekeeping

Crothall Healthcare; New York (NY); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare is seeking an Operations Manager to oversee support services operations at our facilities in New York. You will coordinate frontline associates, liaise between administration and unit departments, and strive to deliver the highest level of service.

The role requires coordinating staffing, hiring, training, and regular performance reviews, with a focus on maintaining standards and collaborative communication across departments.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient computer skills with MS Office including Word, Excel, PowerPoint, Outlook.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (e.g. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multi-tasking

Leadership

MS Office

Education

Bachelor’s degree (preferred)

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare is seeking an Operations Manager to oversee support services operations at our facilities in New York. You will coordinate frontline associates, liaise between administration and unit departments, and strive to deliver the highest level of service.

The role requires coordinating staffing, hiring, training, and regular performance reviews, with a focus on maintaining standards and collaborative communication across departments.