Healthcare Operations Manager – EVS & Facilities

Crothall Healthcare; Elmhurst (NY); On-site; USD 66,000 - 67,000; Full time

Job summary

Crothall Healthcare seeks an Operations Manager to direct and oversee the support services operations. The role coordinates frontline associates and serves as a liaison between administration and departments to deliver the highest level of service.

The position requires leadership, staff development, and the ability to manage multiple tasks in a dynamic healthcare environment. It offers comprehensive benefits and a clear career path within a large national healthcare services provider.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a high customer contact environment.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (e.g. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling).

Skills

Supervisory experience

Communication skills

Multi-tasking

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

Crothall Healthcare seeks an Operations Manager to direct and oversee the support services operations. The role coordinates frontline associates and serves as a liaison between administration and departments to deliver the highest level of service.

The position requires leadership, staff development, and the ability to manage multiple tasks in a dynamic healthcare environment. It offers comprehensive benefits and a clear career path within a large national healthcare services provider.