Healthcare EVS & Housekeeping Operations Manager

Crothall Healthcare; New York (NY); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Commuter Benefits

Employee Assistance

Job summary

Crothall Healthcare is seeking an Operations Manager to oversee support services operations and coordinate frontline staff. You will act as a liaison between administration and unit departments, ensuring top-tier service delivery in a healthcare-focused environment.

Responsibilities include staffing plans, hiring and training, staff development, inspections, and performance reporting. The role requires strong organizational skills, effective communication, and leadership in a fast-paced setting.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multi-tasking

Leadership

Contract administration

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

Crothall Healthcare is seeking an Operations Manager to oversee support services operations and coordinate frontline staff. You will act as a liaison between administration and unit departments, ensuring top-tier service delivery in a healthcare-focused environment.

Responsibilities include staffing plans, hiring and training, staff development, inspections, and performance reporting. The role requires strong organizational skills, effective communication, and leadership in a fast-paced setting.