Operations Manager, EVS & Housekeeping – Day Shift

Compass Group USA; New York (NY); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee support services within the healthcare sector. You will coordinate frontline associates and act as a liaison between administration and unit departments to deliver high-quality service.

You will establish standards, plan staffing, hire and train staff, and supervise housekeeping and supervisory personnel. Strong communication, multi-tasking, and leadership are essential.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Communication skills

Leadership

Customer service

Problem-solving

MS Office proficiency

Education

Bachelor's degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager to direct and oversee support services within the healthcare sector. You will coordinate frontline associates and act as a liaison between administration and unit departments to deliver high-quality service.

You will establish standards, plan staffing, hire and train staff, and supervise housekeeping and supervisory personnel. Strong communication, multi-tasking, and leadership are essential.