Healthcare Operations Leader - Elevate Patient Experience

MHM Support Services; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Director of Operations to oversee hospital and clinic operations, aligning strategy with patient-centered care. You will manage budgets, ensure regulatory compliance, and drive process improvements while reporting on performance and fostering a collaborative environment.

Ideal candidates bring a minimum of five years in operations leadership, with advanced degrees preferred, and a track record of improving healthcare delivery.

Qualifications

• Five (5) years of experience in operations management or leadership roles.
• Experience may come from college degrees or combination of professional and educational experiences.

Responsibilities

• Oversee hospital/clinic operations to ensure efficient service delivery.
• Implement strategic plans and drive process improvements.
• Manage budgets, ensure regulatory compliance, and promote patient experience.
• Track performance, generate reports, and lead continuous improvement initiatives.

Skills

Leadership

Communication

Strategic thinking

Analytical skills

Financial acumen

Regulatory knowledge

Process improvement

Healthcare operations

Patient-centered care

Resource management

Continuous improvement

Education

High school diploma or equivalent

Bachelor’s or Master’s degree in business administration, operations management, healthcare administration, or related field

Job description

Mercy is seeking a Director of Operations to oversee hospital and clinic operations, aligning strategy with patient-centered care. You will manage budgets, ensure regulatory compliance, and drive process improvements while reporting on performance and fostering a collaborative environment.

Ideal candidates bring a minimum of five years in operations leadership, with advanced degrees preferred, and a track record of improving healthcare delivery.