Healthcare Support Supervisor – Patient Care & Operations
Jonah Cooper Jr, LLC
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Benefits offered by this job
Job summary
Mercy is seeking a Nurse Supervisor to lead healthcare support staff and coordinate daily operations in a patient-centered environment. You will supervise staffing, ensure policy compliance, monitor service standards, and drive improvements across clinical workflows while modeling Mercy’s values of compassion and respect.
You will collaborate with nurses, physicians, and administrators to resolve issues, support training, and elevate patient experience through effective leadership and
Qualifications
- Experience leading healthcare support staff or similar teams.
- Strong communication and coaching abilities to develop staff.
- Ability to align staff actions with clinical and safety policies.
Responsibilities
- Lead and supervise healthcare support staff in daily operations.
- Coordinate staffing, scheduling, and workload distribution.
- Ensure compliance with clinical, safety, and organizational policies.
- Monitor performance metrics and patient service standards.
- Conduct coaching, feedback sessions, and performance evaluations.
- Support onboarding, training, and professional development of staff.
- Collaborate with nurses, physicians, and administrators to resolve issues.
- Drive process improvements to enhance patient experience and efficiency.
- Maintain accurate documentation and operational reports.
- Promote Mercy’s culture of compassion, diversity, and respect.
Skills
Education
Tools
Job description
Mercy is seeking a Nurse Supervisor to lead healthcare support staff and coordinate daily operations in a patient-centered environment. You will supervise staffing, ensure policy compliance, monitor service standards, and drive improvements across clinical workflows while modeling Mercy’s values of compassion and respect.
You will collaborate with nurses, physicians, and administrators to resolve issues, support training, and elevate patient experience through effective leadership and
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