Healthcare Operations Executive - Hybrid

Mass General Brigham; Boston (MA); Hybrid; USD 124,000 - 181,000; Full time

Job summary

Mass General Brigham is seeking a senior operations leader to oversee the daily functions of the hospital and departments, ensuring cost-effective, high-quality service delivery. The role collaborates with department heads to align operations with strategic goals and regulatory requirements.

The position emphasizes process improvement, budget management, and leadership of managers to foster a culture of excellence across Mass General Brigham’s clinical and support services.

Qualifications

• Experience in healthcare operations, 8–10+ years
• Experience in management or leadership 5–7 years
• Strong understanding of hospital operations and regulations
• Proven ability to lead teams and drive cost-effective improvements

Responsibilities

• Oversee day-to-day hospital and department operations to ensure efficiency
• Develop and implement operational strategies aligned with goals
• Identify and execute process improvements to reduce costs and improve outcomes
• Manage operational budget and monitor expenses
• Ensure compliance with regulatory requirements and safety standards
• Lead and mentor a team of managers and staff
• Negotiate contracts with vendors to ensure quality and cost efficiency
• Stay current on healthcare technologies and systems to improve performance
• Monitor KPIs and report insights to senior leadership

Skills

Operations leadership

Strategic planning

Data-driven decisions

Financial management

Communication & collaboration

Education

Bachelor's in Healthcare Administration or related field

Master's in related field preferred

Tools

Budgeting software

Hospital information systems

Job description

Mass General Brigham is seeking a senior operations leader to oversee the daily functions of the hospital and departments, ensuring cost-effective, high-quality service delivery. The role collaborates with department heads to align operations with strategic goals and regulatory requirements.

The position emphasizes process improvement, budget management, and leadership of managers to foster a culture of excellence across Mass General Brigham’s clinical and support services.