Healthcare Operations Director - Patient-Centric Leader

Eastern Iowa Health Center; Cedar Rapids (IA); Presencial; USD 82.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance - Plans

Paid Time Off

401(k) with match

Vision Insurance

Professional Development

Career Growth

Descripción de la vacante

Eastern Iowa Health Center in Cedar Rapids, IA seeks a Director of Operations for the Administrative Office to lead clinical and administrative departments. The role emphasizes optimizing workflows, implementing process improvements, and ensuring patient-centered care across the organization.

You will partner with the Chief Clinical Officer, drive strategic initiatives, and use data to measure performance while guiding teams toward high-quality, efficient operations and strong financial

Formación

• Proven ability to lead people and manage competing priorities in healthcare.
• Strong analytical, problem-solving, communication, and relationship-building skills.
• Ability to lead change, improve processes, and gain buy-in from diverse teams.
• Comfortable using data, technology, and operational tools to support decision-making.
• Strategic mindset with flexibility to adapt to changing priorities.
• Commitment to patient-centered care and serving the community.

Responsabilidades

• Provide strategic and operational leadership across clinical and administrative departments.
• Lead and mentor departmental leaders to improve performance and ensure high-quality operations.
• Maintain optimized workflows and improve efficiency, access, and patient experience.
• Use data and KPIs to evaluate performance and drive measurable results.
• Lead process improvement initiatives and foster a culture of continuous improvement.
• Collaborate with Quality, Finance, HR, and others to align operations with priorities.
• Identify operational challenges and develop practical, sustainable solutions.
• Participate in strategic planning and growth initiatives.

Conocimientos

Leadership

Data-driven

Communication

Problem-solving

Process improvement

Change management

Strategic thinking

Patient-centered care

Educación

Bachelor’s Degree in Nursing

Master in Healthcare Admin/Business

Lean Six Sigma Green Belt

Descripción del empleo

Eastern Iowa Health Center in Cedar Rapids, IA seeks a Director of Operations for the Administrative Office to lead clinical and administrative departments. The role emphasizes optimizing workflows, implementing process improvements, and ensuring patient-centered care across the organization.

You will partner with the Chief Clinical Officer, drive strategic initiatives, and use data to measure performance while guiding teams toward high-quality, efficient operations and strong financial