Director of Health Center Operations

Planned Parenthood North Central States; Des Moines (IA); On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid time off

403(b) retirement fund

Paid Parental Leave

Travel reimbursement

Job summary

Planned Parenthood North Central States in Des Moines, IA is seeking a Senior Health Center Manager to lead the health center team, drive operational excellence, and advance equitable access to care within the service area.

You will mentor leaders, oversee staffing, budgeting, and compliance across regulatory standards, while fostering a culture of integrity and collaboration. This is a senior leadership role with travel to support other centers.

Qualifications

• Post-secondary education in business, human services, public health, nursing related area, or 4 years equivalent experience.
• Six years of progressively responsible leadership experience or a combination of relevant experience and education to equal six years.
• Three years’ previous work experience managing other supervisors or team leaders.
• Work experience in health services.

Responsibilities

• Provide strategic direction and day-to-day leadership to health center teams with integrity and empathy.
• Foster a high-performing, inclusive team culture rooted in trust, collaboration, and accountability.
• Oversee health center operations, staffing, and data collection.
• Ensure compliance with medical standards, SOPs, and state laws – including mandatory reporting and abortion services.
• Serve as a mentor to other Health Services managers, offering guidance, expertise, and support.
• Develop and manage the health center’s financial plan, including budgeting, reporting, expense control, performance analysis, and process improvements, while overseeing inventory, supplies, and vendor relationships to ensure cost-effective, compliant operations.
• Travel to Health Centers and Health Services offices as needed to deliver specialized expertise to support the mission, collaborate with colleagues, and provide on-site leadership for interim leadership assignments. Expectation of travel is approximately 25%.

Education

Post-secondary education in business, human services, public health, nursing related area, or 4 years equivalent experience

Job description

Planned Parenthood North Central States in Des Moines, IA is seeking a Senior Health Center Manager to lead the health center team, drive operational excellence, and advance equitable access to care within the service area.

You will mentor leaders, oversee staffing, budgeting, and compliance across regulatory standards, while fostering a culture of integrity and collaboration. This is a senior leadership role with travel to support other centers.