Healthcare Operations & Credentialing Specialist

Socket.dev; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Socket.dev seeks an organized administrative coordinator to support clinical services and home care operations in Austin, TX. You will manage client files, handle communications, and assist with credentialing and reporting to ensure smooth daily operations.

The role requires strong Microsoft Office skills, excellent communication, and the ability to work independently in a fast-paced environment. Collaboration with multiple departments and a compassionate approach are essential.

Qualifications

• Minimum 2 years of experience in office coordination or management.
• HR experience is a plus.
• Strong candidates have experience working in the home care industry (or related industry – hospice, home health, hospital, etc.)

Responsibilities

• Organizes, sorts and maintains documentation in client files in a timely manner.
• Provide clerical support including admission/orientation packets and copying documents for clinical use.
• Assist with communication: phone systems, memos, incoming calls, and disseminating messages.
• Data entry support: uploading client record information and new hire checklists.
• Perform clerical tasks: faxing and following up on physician signatures.
• Run daily reports and obtain physician signatures in a timely manner.
• Assist with locating incident reports and providing them to Director of Clinical Services.
• Participate in new Care Provider training orientation as needed.
• Demonstrate understanding of the company business model and articulate it effectively.
• Assist with physician credentialing verification and delivery/pickup of supplies.
• Support other departments with a team-oriented attitude.
• Monitor task checklists to ensure timely documentation by Care Providers.

Skills

Interpersonal skills

Communication skills

Problem solving

Time management

Attention to detail

Organizational skills

Works independently

Team oriented

Compassionate

Tools

Microsoft Office

Job description

Socket.dev seeks an organized administrative coordinator to support clinical services and home care operations in Austin, TX. You will manage client files, handle communications, and assist with credentialing and reporting to ensure smooth daily operations.

The role requires strong Microsoft Office skills, excellent communication, and the ability to work independently in a fast-paced environment. Collaboration with multiple departments and a compassionate approach are essential.