Healthcare Operations Coordinator - Patient Care & Records

Home Health Care; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Home Care and Home Health Care, Inc. in Minneapolis, MN, is seeking a Healthcare Operations Coordinator to manage patient records, orders, and essential documentation.

The role focuses on keeping patient care moving with proactive calls and efficient coordination of admissions and discharges. The ideal candidate has 1+ year in a healthcare office, strong organizational skills, and excellent phone manners.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of healthcare office experience or fast-paced professional environment.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent phone communication and customer service skills.
• Typing proficiency of 50+ words per minute; familiarity with medical terminology preferred.

Responsibilities

• Keep patient care moving by organizing and tracking medical records, orders, and documentation.
• Complete pre-admission, follow-up, and discharge calls to support patients.
• Track down missing signatures, face-to-face documentation, and physician orders.
• Coordinate hospital transitions by monitoring patients and communicating discharge updates.
• Collaborate with nurses, clinicians, and community liaisons to ensure timely care coordination.

Skills

Organizational skills

Phone communication

Typing speed 50+ WPM

Attention to detail

Medical terminology familiarity

Education

High school diploma or equivalent

Job description

Summit Home Care and Home Health Care, Inc. in Minneapolis, MN, is seeking a Healthcare Operations Coordinator to manage patient records, orders, and essential documentation.

The role focuses on keeping patient care moving with proactive calls and efficient coordination of admissions and discharges. The ideal candidate has 1+ year in a healthcare office, strong organizational skills, and excellent phone manners.