Healthcare Operations Coordinator - Part-Time

Northwestern Medicine group; Geneva (IL); On-site; USD 35,000 - 51,000; Part time

Job summary

Northwestern Medicine is seeking an Operations Coordinator for Delnor OPIC. This onsite, part-time role (24 hrs/wk, 0.6 FTE) covers Mon, Wed, Fri 08:00–16:30 and concentrates on supporting front-line staff and optimizing patient flow.

The ideal candidate has a bachelor's degree (or 5+ years in outpatient care), 3+ years in medical administration, and EPIC EMR/Microsoft 365 knowledge. Salary ranges from $25.75 to $37.33 per hour with benefits.

Qualifications

• Bachelor’s degree or 5+ years in outpatient center.
• Minimum 3 years in a medical or related business.
• Understanding of insurance plans (HMO, PPO, POS, Medicare, Medicaid).
• Knowledge of EPIC EMR and Microsoft 365 tools.
• Strong patient flow and front-line staff coordination.

Responsibilities

• Support and direct the front-line clerical and financial staff.
• Manage patient schedules with templates to optimize care hours.
• Oversee flow of patient information between offices.
• Ensure patient safety, dignity and confidentiality.
• Identify technical needs and coordinate with IT.
• Monitor daily activity for procedure compliance.
• Schedule patients and allocate resources to maximize access and efficiency.
• Complete other duties as assigned.

Skills

Patient flow understanding

Insurance plan comprehension

Outpatient coordination

EPIC EMR knowledge

MS Teams/Word/Excel

Education

Bachelor's degree or 5 years outpatient center experience

Minimum 3 years in medical or related business

Tools

EPIC EMR

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Northwestern Medicine is seeking an Operations Coordinator for Delnor OPIC. This onsite, part-time role (24 hrs/wk, 0.6 FTE) covers Mon, Wed, Fri 08:00–16:30 and concentrates on supporting front-line staff and optimizing patient flow.

The ideal candidate has a bachelor's degree (or 5+ years in outpatient care), 3+ years in medical administration, and EPIC EMR/Microsoft 365 knowledge. Salary ranges from $25.75 to $37.33 per hour with benefits.