Healthcare Operations Assistant – Entry Level (HR & Staffing)

Helping Hearts Senior Care; United States; Sur place; USD 16 000 - 23 000; Plein temps

Résumé du poste

Helping Hearts Senior Care in Birmingham is seeking an entry‑level Healthcare Operations Assistant to support hiring, onboarding caregivers, and shift coordination under branch leadership.

No prior healthcare experience is required; we provide hands-on training. You will assist with front office tasks, scheduling, and maintaining staff records in Paycor and Axis Care.

Qualifications

• High School Diploma or GED required.
• Outgoing and confident communicator for phone interactions.
• Coachability and willingness to learn new systems.
• Basic computer skills and ability to learn Paycor and Axis Care.
• Experience in retail, hospitality, customer service, or front-desk reception is a plus.
• Stable daytime hours: Monday–Friday.

Responsabilités

• Recruitment & Hiring: screen caregiver applicants, schedule in-office interviews, track notes in Paycor.
• Onboarding & Compliance: help new hires complete paperwork, collect credentials, organize files in Axis Care.
• Staffing & Scheduling Support: call/text caregivers to confirm shifts, fill schedules, record attendance updates.
• Front Office Support: greet visitors, answer main lines, prepare orientation folders, assist Branch Manager.

Connaissances

Outgoing communicator

Coachability

Computer basics

Customer service

Formation

High School Diploma or GED

Outils

Paycor

Axis Care

Description du poste

Healthcare Operations Assistant – Entry Level (HR & Staffing)

Helping Hearts Senior Care

Location: In-Person (Birmingham Location)

Pay: Up to $14.00 per hour

Job Type: Full-time

Schedule: Monday to Friday, 8:00 AM – 4:00 PM (No nights, no weekends)

Ready to Start Your Career in Healthcare Administration?

Looking for an opportunity to step into the healthcare field, build valuable office skills, and make a real difference in your community?

Helping Hearts Senior Care is hiring a dependable, people-oriented Healthcare Operations Assistant. In this entry-level role, you’ll work closely with our branch leadership to support hiring, onboarding new caregivers, and shift coordination.

No prior healthcare experience required—we provide complete, hands-on training!

What You’ll Be Doing:

• Recruitment & Hiring: Make outbound calls to screen caregiver applicants, schedule in-office interviews, and track candidate notes in our HR system (Paycor).
• Onboarding & Compliance: Help new hires complete paperwork, collect credentials (IDs, CPR, TB screenings), and organize employee files in our care system (Axis Care).
• Staffing & Scheduling Support: Assist our scheduling team by calling and texting caregivers to confirm shifts, fill open schedules, and record attendance updates.
• Front Office Support: Greet visitors, answer main office phone lines, prepare new hire orientation folders, and assist the Branch Manager.

What We’re Looking For:

• High School Diploma or GED (Required).
• Outgoing & Confident Communicator: Comfortable spending time on the phone talking with applicants and caregivers.
• Coachability: Eager to learn new systems and receptive to daily feedback and training.
• Computer Basics: Basic typing, email, and digital filing skills (we will train you on Paycor and Axis Care).
• Background: Retail, hospitality, customer service, or front-desk reception experience translates great into this role!
• Stable Daytime Hours: Guaranteed Monday – Friday schedule (enjoy your weekends off!).
• Comprehensive Training: Learn healthcare operations, HR compliance, and industry-standard software from the ground up.
• Growth Opportunities: Direct advancement path into Staffing Coordinator or HR Specialist positions.
• Positive Culture: A collaborative, family-oriented team that values your contributions.