Admissions Coordinator

Helping Hearts Senior Care; Birmingham (AL); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Health insurance

PTO & holidays

Office-based hours

Career growth opportunities

Descrizione del lavoro

Helping Hearts Senior Care in Birmingham, AL is hiring an Admissions Coordinator (entry-level). You will be the liaison between the agency and referral sources, handling referrals, authorizations, and scheduling assessments. Training on Axis Care and Medicaid processes is provided.

You will collaborate with nursing staff, maintain client files, and help ensure smooth service starts. This role is office-based with occasional local outreach.

Competenze

• Education: HS diploma or GED required; associate degree or admin coursework is a plus.
• Must be a fast learner able to absorb new software and processes.
• Clear phone and email etiquette for daily communication with case managers.
• Strong organization to track multiple cases and deadlines.
• Proficient with computers, email, spreadsheets, and document management.
• Reliable with attendance and transportation for occasional visits.

Mansioni

• Referral intake and processing: verify documentation and authorizations.
• Professional communication: provide timely updates to case managers.
• Coordinate and assign clinicians for client assessments and due dates.
• File setup, status tracking, and electronic client records per guidelines.
• Maintain positive relationships with external teams and partners.

Conoscenze

Professional communication

Detail-oriented

Trainability

Basic tech skills

Reliability

Formazione

High School Diploma or GED

Associate degree or administrative coursework (a plus)

Strumenti

Axis Care

Descrizione del lavoro

Admissions Coordinator – (Entry-Level / Training Provided)

Company: Helping Hearts Senior Care

Location: Birmingham ,AL (Office-based with occasional local outreach)

Job Type: Full-Time

Competitive entry-level hourly pay + Comprehensive benefits package

About the Role

At Helping Hearts Senior Care, we partner closely with state agencies, healthcare organizations, and community programs to provide essential home care services.

We are seeking an organized, detail-oriented Admissions Coordinator to serve as the operational liaison between our agency and external referral sources. In this role, You will be responsible for receiving referrals, processing authorizations, coordinating clinical staff for assessments, and collaborating with our staffing team to ensure seamless service starts.No prior healthcare experience is required! If you are naturally organized, comfortable communicating with professionals by phone and email, and eager to learn healthcare workflows, we will provide full training on our industry software, documentation standards, and state programs.

What You’ll Do

• Referral Intake & Processing: Review incoming referral packages sent by Medicaid Waiver and agency case managers; ensure all required authorizations and documentation are accounted for.
• Professional Communication: Act as the dedicated point of contact for case managers—providing timely status updates, confirming client acceptance, and answering administrative questions.
• Clinical Scheduling: Coordinate and assign our RNs/LPNs to conduct required client assessments, monitoring deadlines to ensure assessments are completed on time.
• File Setup & Status Tracking: Maintain accurate referral logs, process service holds or adjustments, and build electronic client files following training guidelines.
• Partner Relationship Building: Maintain positive relationships with external case management teams and occasionally represent Helping Hearts at local provider networking events.

What We’re Looking For

• Education: High School Diploma or GED required (Associate’s degree or administrative coursework is a plus).
• Trainability: Fast learner who takes thorough notes and is comfortable learning new software; we fully train on Axis Careand Medicaid Waiver processes.
• Professional Communication: Clear, confident phone and email etiquette suitable for communicating daily with case managers, social workers, and nurses.
• Detail-Oriented & Organized: Ability to track multiple open cases simultaneously, meet deadlines, and keep records organized without letting details slip.
• Basic Tech Skills: Proficiency with computers (email, spreadsheets, document management, and data entry).
• Reliability: Strong work ethic, dependable attendance, and a valid driver's license with reliable transportation for occasional partner visits or community events.

What We Offer

• Paid, hands-on training covering healthcare documentation, case coordination, and industry-standard software
• Competitive entry-level hourly compensation
• Comprehensive health, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• Consistent, office-based business hours
• Room for career growth into senior intake, compliance, or operations roles within a mission-driven organization