Healthcare Operations Assistant – Entry Level (HR & Staffing)

Helping Hearts Senior Care; Birmingham (AL); On-site; USD 16,000 - 23,000; Full time

Job summary

Helping Hearts Senior Care in Birmingham seeks an entry-level Healthcare Operations Assistant. You will support hiring, onboarding new caregivers, and shift coordination, working closely with branch leadership.

No prior healthcare experience required—we provide complete, hands-on training to help you grow in healthcare administration.

Qualifications

• Outgoing and confident communicator for phone screening of applicants.
• Open and coachable, eager to learn and take feedback.
• Basic typing, email, and digital filing skills; training provided.
• Retail/hospitality or front-desk experience translates well.
• Stable Monday–Friday schedule with no nights or weekends.

Responsibilities

• Recruitment & Hiring: screen caregiver applicants and schedule interviews.
• Onboarding & Compliance: help with paperwork, collect credentials, organize files.
• Staffing & Scheduling: assist scheduling by contacting caregivers to confirm shifts.
• Front Office Support: greet visitors, answer calls, assist Branch Manager.

Skills

Outgoing communicator

Coachability

Computer basics

Phone screening

Time management

Education

High School Diploma or GED

Job description

Healthcare Operations Assistant – Entry Level (HR & Staffing)

Helping Hearts Senior Care

Location: In-Person (Birmingham Location)

Pay: Up to $14.00 per hour

Job Type: Full-time

Schedule: Monday to Friday, 8:00 AM – 4:00 PM (No nights, no weekends)

Ready to Start Your Career in Healthcare Administration?

Looking for an opportunity to step into the healthcare field, build valuable office skills, and make a real difference in your community?

Helping Hearts Senior Care is hiring a dependable, people-oriented Healthcare Operations Assistant. In this entry-level role, you’ll work closely with our branch leadership to support hiring, onboarding new caregivers, and shift coordination.

No prior healthcare experience required—we provide complete, hands-on training!

What You’ll Be Doing:

• Recruitment & Hiring: Make outbound calls to screen caregiver applicants, schedule in-office interviews, and track candidate notes in our HR system (Paycor).
• Onboarding & Compliance: Help new hires complete paperwork, collect credentials (IDs, CPR, TB screenings), and organize employee files in our care system (Axis Care).
• Staffing & Scheduling Support: Assist our scheduling team by calling and texting caregivers to confirm shifts, fill open schedules, and record attendance updates.
• Front Office Support: Greet visitors, answer main office phone lines, prepare new hire orientation folders, and assist the Branch Manager.

What We’re Looking For:

• High School Diploma or GED (Required).
• Outgoing & Confident Communicator: Comfortable spending time on the phone talking with applicants and caregivers.
• Coachability: Eager to learn new systems and receptive to daily feedback and training.
• Computer Basics: Basic typing, email, and digital filing skills (we will train you on Paycor and Axis Care).
• Background: Retail, hospitality, customer service, or front-desk reception experience translates great into this role!
• Stable Daytime Hours: Guaranteed Monday – Friday schedule (enjoy your weekends off!).
• Comprehensive Training: Learn healthcare operations, HR compliance, and industry-standard software from the ground up.
• Growth Opportunities: Direct advancement path into Staffing Coordinator or HR Specialist positions.
• Positive Culture: A collaborative, family-oriented team that values your contributions.