Healthcare Operations Architect | AI-Driven Process Analyst

Provident Healthcare Consulting

United States

Remote

USD 85,000 - 130,000

Full time

14 days+
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Job summary

Provident Healthcare Consulting is building an AI-powered automation platform to streamline care operations. You will bridge clinical workflows and engineering, translating what you see into precise software requirements that engineers can implement.

By mapping end-to-end workflows, documenting touchpoints, and coordinating with utilization review, HR, finance, and compliance, you help deliver measurable improvements in efficiency and patient care while reducing redundant data entry.

Qualifications

  • Three or more years inside a healthcare operation.
  • Authored a formal requirements document (SRS/BRD) with structured use cases.
  • Mapped and documented at least two back-office functions to field level.

Responsibilities

  • Bridge clinical operations and software engineering to specify what needs to be built.
  • Observe workflows with frontline staff and translate into precise requirements.
  • Document provider-payer touchpoints and data flows across systems.
  • Build business cases and quantify value for automation opportunities.
  • Facilitate UAT with clinical and administrative staff and ensure traceability from SRS to test cases.

Skills

Healthcare operations
Requirements gathering
UAT design
Communication
Process mapping
LLM concepts
SRS/BRD
Clinical workflows
Data flow diagrams

Tools

Visio
draw.io
JSON payloads
API documentation
Microsoft 365

Job description

Provident Healthcare Consulting is building an AI-powered automation platform to streamline care operations. You will bridge clinical workflows and engineering, translating what you see into precise software requirements that engineers can implement.

By mapping end-to-end workflows, documenting touchpoints, and coordinating with utilization review, HR, finance, and compliance, you help deliver measurable improvements in efficiency and patient care while reducing redundant data entry.

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