Healthcare Operations & Administration Specialist

FAMILY TREE PRIVATE CARE; Austin (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Background check

Job summary

Family Tree Private Care is seeking an Operations Specialist to support day-to-day administrative and operational functions of the Austin branch, ensuring exceptional service, regulatory compliance, and efficient office operations.

You will coordinate meetings, maintain client and employee records, assist with onboarding of Care Providers, manage vendor relationships, and foster a positive, compliant office culture while working closely with branch leadership.

Qualifications

• High school diploma or equivalent; Associates degree preferred.
• 2+ years of administrative support, operations, or healthcare administration experience preferred.
• Proficient in Microsoft Office Suite, Outlook, SharePoint, Adobe and other business software.
• Excellent organizational, time management, and multitasking skills with strong attention to detail.
• Strong verbal, written, and interpersonal communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Provide administrative support to branch leadership, including calendar management and office communications.
• Coordinate meetings with agendas, minutes, and logistics.
• Oversee office maintenance, vendor services, equipment repairs, and technology support.
• Assist with call center operations during high-volume periods.
• Greet visitors and route them to the appropriate team member.
• Maintain client records and documentation to ensure accuracy and compliance.
• Support onboarding and orientation for Care Providers and staff.
• Foster a positive, collaborative, and professional office environment.

Skills

Organizational skills

Time management

Multitasking

Communication skills

Team collaboration

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Office Suite

Outlook

SharePoint

Adobe

Job description

Family Tree Private Care is seeking an Operations Specialist to support day-to-day administrative and operational functions of the Austin branch, ensuring exceptional service, regulatory compliance, and efficient office operations.

You will coordinate meetings, maintain client and employee records, assist with onboarding of Care Providers, manage vendor relationships, and foster a positive, compliant office culture while working closely with branch leadership.