Strategic Office & Case Support Specialist

Texas Family Care Network; Lufkin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Family Care Network seeks a Staff and Office Support Specialist to perform clerical duties and assist the Office Manager with day-to-day operations across locations. You will interact with the public, community partners, and staff while maintaining confidentiality and a professional image.

The role includes managing conference rooms, handling mail, and supporting case management staff with administrative tasks and reporting; ensuring a clean, organized reception area and efficient

Qualifications

• High school diploma or equivalent required.
• Two (2) years of office management or clerical experience.
• Experience with Microsoft Office systems.
• Must maintain confidentiality and communicate with tact and professionalism.

Responsibilities

• Support/Service Delivery
• Office Support
• Assists with conference rooms and training annex bookings
• Ensure office supplies are available and equipment is functional
• Routes complaints via telephone or email to appropriate personnel
• Maintains professional appearance and confidentiality in the office environment
• Backs up front desk activities and coverage across multiple Texas Family Care Network locations
• Generates reports as requested by management
• Creates and disperses referrals for services

Skills

Typing

Copying

Mail handling

Filing

Microsoft Office

Communication

Confidentiality

Education

High school diploma or equivalent

Tools

Outlook Calendar

Data management systems

Job description

Texas Family Care Network seeks a Staff and Office Support Specialist to perform clerical duties and assist the Office Manager with day-to-day operations across locations. You will interact with the public, community partners, and staff while maintaining confidentiality and a professional image.

The role includes managing conference rooms, handling mail, and supporting case management staff with administrative tasks and reporting; ensuring a clean, organized reception area and efficient