Healthcare Office & Scheduling Coordinator

Highmark Health Company; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Highmark Health, based in Pittsburgh, seeks an administrative support professional to coordinate daily operations and clerical functions in a medical office setting.

The role involves scheduling patients, handling phone inquiries, and supporting front office activities, including insurance verifications and billing. A minimum of two years in a medical clerical role is expected, with preference for an Associate's Degree or Medical Assistant background.

Qualifications

• Minimum 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education required.
• Experience with multiple computer software programs required.
• Dependent on work location, Medical Assistant program graduate may be preferred.
• Driver's license may be required.

Responsibilities

• Coordinates and oversees clerical functions.
• Schedules patients for procedures, diagnostic testing, and/or office visits; maintains physician calendars.
• Screens and directs telephone calls; responds to inquiries.
• Performs general clerical tasks; prepares reports and presentations using appropriate software.
• Supports front office including registration, insurance verifications, precertifications, and billing functions.
• Assists with ordering/tracking of operational and clinical items.
• May travel to satellite office locations to support physicians as required.

Skills

Clerical support

Insurance verification

Data entry

Customer service

Education

Associate's Degree preferred

Tools

Microsoft Office

Database software

Job description

Highmark Health, based in Pittsburgh, seeks an administrative support professional to coordinate daily operations and clerical functions in a medical office setting.

The role involves scheduling patients, handling phone inquiries, and supporting front office activities, including insurance verifications and billing. A minimum of two years in a medical clerical role is expected, with preference for an Associate's Degree or Medical Assistant background.