Healthcare Office & Scheduling Coordinator

The Harris Center for Mental Health and IDD; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Retirement plan with company matching

Paid Time Off accrual

Cell phone discounts

Tickets at Work

Headspace subscription

Employee Assistance Program

Student loan forgiveness programs

Job summary

The Harris Center for Mental Health and IDD in Houston seeks a Business Office Coordinator to manage front desk operations, patient check‑in/out and data entry with accuracy and confidentiality. You will handle demographic and financial data, authorizations, and maintain scheduler templates in our system.

You will schedule all appointments, monitor slots, and communicate billing or scheduling issues to staff.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in healthcare, revenue or front desk roles.
• Strong interpersonal, organizational and problem‑solving abilities; bilingual preferred.

Responsibilities

• Process check‑in/check‑out of patients per procedures.
• Complete data, forms and documentation per procedures.
• Enter data for service and eligibility requirements.
• Track demographic, financial and billing information.
• Schedule all consumer appointments.
• Notify management of issues with billing, demographics, or schedules.
• Maintain and update scheduler templates.
• Adjust staff schedules for PTO and leave.
• Monitor appointment availability, no‑shows and cancellations.
• Prepare and send reports within deadlines.
• Collaborate with team; attend agency meetings and trainings.
• Maintain confidentiality and professionalism.
• Adapt to fast‑paced environment.

Skills

Interpersonal skills

Organizational skills

Problem solving

Team player

Verbal communication

Written communication

Confidentiality

Bilingual English/Spanish

Education

High School Diploma

Tools

Email

Excel

Agency information systems

Job description

The Harris Center for Mental Health and IDD in Houston seeks a Business Office Coordinator to manage front desk operations, patient check‑in/out and data entry with accuracy and confidentiality. You will handle demographic and financial data, authorizations, and maintain scheduler templates in our system.

You will schedule all appointments, monitor slots, and communicate billing or scheduling issues to staff.