Healthcare Office Operations Lead

Allergy-Partners; Laurel (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Allergy Partners in Laurel, MD seeks an Office Coordinator to lead daily clerical operations under the Practice Manager and/or Regional Operations Manager. The role supports high-quality clinical processes and a professional work environment to ensure excellent patient experiences.

Responsibilities include staff interviewing/training, scheduling, credentialing, front desk management, payments, and AR review while ensuring HIPAA compliance and ongoing process improvements with physicians.

Qualifications

• High School Diploma required.
• Associate or Bachelor’s degree preferred.
• Minimum three years of work experience in a medical office setting.
• Minimum one year of work experience in an allergy practice preferred.
• Previous supervisory experience preferred.
• Excellent communication skills required.
• Ability to utilize an electronic medical record, practice management systems and Microsoft applications.

Responsibilities

• Lead clerical and administrative tasks for daily practice operations.
• Assist in interviewing, hiring, training, and evaluating clerical staff.
• Coordinate staff schedules and ensure front office/clinical coverage.
• Manage patient check-in/check-out processes and patient flow.
• Oversee billing, collections, and accounts receivable reporting.
• Ensure HIPAA compliance and staff training on privacy policies.
• Support process improvements with physicians and managers.

Skills

Communication skills

Analytical ability

EMR proficiency

Education

High School Diploma

Associate or Bachelor’s degree

Tools

EMR systems

Practice management software

Microsoft Office

Job description

Allergy Partners in Laurel, MD seeks an Office Coordinator to lead daily clerical operations under the Practice Manager and/or Regional Operations Manager. The role supports high-quality clinical processes and a professional work environment to ensure excellent patient experiences.

Responsibilities include staff interviewing/training, scheduling, credentialing, front desk management, payments, and AR review while ensuring HIPAA compliance and ongoing process improvements with physicians.